Inside Sales Representative - Networking and Electrical Products

Our client is a American global leader in supply chain solutions, electrical and industrial distribution, and advanced logistics. With over a century of experience and operations in more than 50 countries, they support critical industries such as infrastructure, manufacturing, automation, and utilities. A key business unit specializes in network infrastructure, security systems, electrical and electronic wire and cable, and utility power solutions helping customers design, build, and manage high-performance environments. The organization continues to invest in digital innovation and local market expansion to drive long-term customer success and operational efficiency.

They are now looking for a dynamic and driven Inside Sales Representative to join their Thailand team. This role is ideal for a proactive sales professional who enjoys building relationships, identifying opportunities, and providing high-quality service to both existing and new customers.

• Manage and process customer orders received via email and phone, ensuring accurate entry, timely fulfillment, and smooth communication around stock status and delivery timelines.
• Proactively identify and suggest related products to boost order size, while adding value to the customer experience.
• Qualify and develop sales opportunities passed from marketing, field sales, and national accounts.
• Collaborate closely with outside sales representatives to align on account strategies and targets.
• Prepare and follow up on quotations, tracking outcomes and understanding reasons for wins or losses.
• Monitor customer orders to ensure delivery commitments are met and communicate any at-risk items.
• Maintain records such as backorder reports and customer notifications; update clients regularly.
• Provide market and customer feedback to internal teams to support strategic planning and improvement.

Qualifications & Skills:

• Bachelor’s degree preferred (open to strong candidates with a diploma and relevant experience).
• At least 2 years of experience in inside sales, telesales, or customer service in a B2B setting.
• Familiar with standard office tools (e.g., Microsoft Office); basic system entry skills required.
• Strong communication skills in both Thai and English – verbal and written.
• Ability to multitask, prioritize effectively, and remain detail-oriented in a fast-paced environment.
• Problem-solving mindset with the confidence to make decisions and take initiative.
• Comfortable working independently while contributing to team success.
• Open to limited travel (less than 25%) as needed for training or collaboration.